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Frequently Asked Questions
 
Who is classified as a data subject?

Data subject refers to the person to whom personal information relates.​
What type of information does Land Bank collect, store, process, use and share on data subjects?

The Land Bank collects, processes and stores information that is in alignment with the business goal or business purpose between the bank and the data subject. This information may include personal and financial information of data subjects. For a breakdown on the type of information collected and used by Land Bank for the various business processes please refer to the Promotion of Access to Information (PAIA) Manual or the Land Bank Privacy Notice.​

How does Land Bank use the information collected on data subjects?

​Information collected by Land Bank will be either to conclude a contract (e.g. employment contract, client application) or for legal purposes (e.g. screening of new or existing clients, security checks on new employees). For further details on how Land Bank uses the information collected from data subjects please refer to the Promotion of Access to Information (PAIA) Manual or the Land Bank Privacy Notice.​

What is the process to be followed if a data subject wants to access the information about them that is held by Land Bank?

​Land Bank has in place a Promotion of Access to Information (PAIA) Manual which documents the process a data subject has to follow in order to access the information that is held by Land Bank on the data subject. For further guidance on this process please refer to the Promotion of Access to Information (PAIA) Manual .​

What is the process to be followed if a data subject wants to access, verify, update or amend the personal information about them that is held by Land Bank?

​You may access and correct, if necessary, your personal information that we hold by emailing info@landbank.co.za. You may also send an email or contact one of the Deputy Information Officers (DIOs) of the Land Bank (Click here for details on the Information Officer and Deputy Information Officers).​

How does Land Bank ensure the security and safeguarding of data subject information collected and processed by the Bank?

​Land Bank has put in place the necessary security measures and controls to ensure information collected and processes by the Bank is done in a secure manner that aligns to the laws and regulations, as well as best practice. For further information on the specific controls that Land Bank has in place to ensure the security and safety of information held by the Bank on data subjects to prevent unauthorised access or disclosure, please refer to the Land Bank Privacy Notice.

The PAIA Manual also outlines the Information security measures to be implemented by Land Bank. This can be found in Appendix E, Part 4 of the PAIA Manual.​

What process can a data subject follow if he/she/it has a complaint regarding the use of his/her/its personal information?

​In the event that a data subject has a complaint regarding the use of his/her/its personal information that is used by Land Bank, the following process can be followed:

  • Send an email or contact one of the Deputy Information Officers (DIOs) of the Land Bank (details found in the Land Bank PAIA Manual) and outline the nature of the compliant
  • Click here to follow the complaints procedure on the Land Bank website
  • Send an email to customercomplaints@landbank.co.za


If a data subject suspects his/her/its information held by the Land Bank has been breached in any way, what process can be followed by the data subject?

​In the event that a data subject suspect his/her/its information has been compromised in any way whilst making use of the Land Bank website or through any other manner where there is cause for concern, the following process must be utilised:

  • Send an email or contact one of the Deputy Information Officers (DIOs) of the Land Bank (details found in the Land Bank PAIA Manual) and outline the nature of the complaint
  • Click here to follow the complaints procedure on the Land Bank website


How long does Land Bank keep the information collected on data subjects?

​Land Bank will retain your data for as long as needed, for the purpose which it was collected, or as required by law and any statutory requirement such as anti-money laundering and counter terrorism as well insurance regulatory requirements. We will ensure that reasonable steps are taken to destroy or erase data when it is no longer necessary to store, in line with the required regulatory retention periods.​

What are the qualifying criteria to access finance from Land Bank?

​The general requirements for clients to access funding from Land Bank include:

  • Be a South African citizen;
  • Have a clean credit record;
  • A clear business plan;
  • Have enough security equivalent to the amount being borrowed; and
  • Be able to afford the repayments on a loan
We acknowledge that some clients, especially new generation farmers, may not have the necessary security or credit profile to meet the funding qualifying criteria. This is why we encourage all applicants to get in touch with their nearest Land Bank branch for a detailed list of requirements based on their needs.

Click here​ to get in touch
Do I need collateral or security to access finance?

​Yes, collateral or security is generally a requirement to access funding from Land Bank.


However, we acknowledge that some potential clients may not have access to collateral or security. We advise all applicants to get in touch with their nearest Land Bank branch for a detailed list of requirements based on their needs.


Click here​ to get in touch

What are your interest rates?

​Our interest rates vary from client to client. We take a number of factors into consideration before offering a particular interest rate to a client. Chat to your nearest Land Bank branch to find out more about this.​

Why must I pay interest?

​While we have a development mandate, Land Bank operates like any other bank, in accordance with sound banking principles. We do not receive any direct financing from Government and we look to the commercial markets to raise funding to fulfil this mandate. As such, interest charged is in lieu of these costs. Land Bank, does, however, have interest subsidy facilities in place to improve affordability.


Chat to your nearest Land Bank branch to find out more about this.​

What are your typical loan repayment terms?

​There are various repayment periods depending on the term of the loan:

  • Short-term loans - 1 to 3 years
  • Medium-term loans: 3 to 12 years
  • Long-term loans: 12 to 25 years
Do I have to pay a deposit if I want to buy a farm?

Generally, yes, a deposit is required. If you buy machinery/ equipment, tractors, bakkies or any movables assets, we finance 100% if it’s brand new and 80% if it’s second hand. However, there are alternative options available and we recommend that you get in touch with your nearest Land Bank branch to find out more.​

Do you offer grants?

No, Land Bank does not offer grants. Clients seeking agricultural financing support in the form of grants are encouraged to approach the Department of Agriculture, Forestry and Fisheries or the Department of Rural Development and Land Reform.​

Can you assist with drafting business plans?

​No, but we do have a user friendly business plan template that we offer to all applicants. We can also put you in touch with the right people who can support you through this process.​

Do you assist farmers with training and technical support once a loan is granted?

​We can connect clients who require training and technical support to one of our specialist partner organisations who will be able to assist with this.​